Emergency Infrastructure & Climate Crisis Mediation

A slide titled “The Labor of a Dispatcher” lays out four facts: 10 seconds to answer a call; 123 operators for a San Francisco population of 842,754; shifts of up to 16 hours when a dispatcher calls in sick or resigns; codes and terminology learned by rote.
First page of the transcript of Dorothy Santos’s talk for the Arts & Ecology Festival: the heading “Dorothy Santos — Arts & Ecology Festival” above timestamped passages of text attributed to Speaker 1 and Speaker 2.
Title
Emergency Infrastructure & Climate Crisis Mediation
Presenter/ Speaker
Dorothy R. Santos
Date
April 22, 2026
Description
A talk focused on emergency infrastructure, crisis, and disaster response, focused on how climate change has been/is mediated through digital technologies.
Event / Conference
UCSC Arts & Ecology Festival
Location
UCSC Digital Arts Research Center
Recording
YouTube
Item sets
California Art & Climate Archive
UC Santa Cruz
Media
Video thumbnail: a projected slide on a dark screen reads “The Labor of a Dispatcher,” with four icons above short facts: “10 seconds — To answer a call”; “123 Operators — For a San Francisco population of 842,754*”; “Up to 16-hour shifts — When a dispatcher calls in sick or resigns”; “Rote Memorization — The ability memorize codes and terminology.” Footnote: “*based on 2020 US Census data.”Dorothy R. Santos, Emergency Infrastructure & Climate Crisis Mediation, Recorded Presentation
A slide titled “The Labor of a Dispatcher” lays out four facts: 10 seconds to answer a call; 123 operators for a San Francisco population of 842,754; shifts of up to 16 hours when a dispatcher calls in sick or resigns; codes and terminology learned by rote.Dorothy R. Santos, Emergency Infrastructure & Climate Crisis Mediation
First page of the transcript of Dorothy Santos’s talk for the Arts & Ecology Festival: the heading “Dorothy Santos — Arts & Ecology Festival” above timestamped passages of text attributed to Speaker 1 and Speaker 2.Transcript, Dorothy Santos, Emergency Infrastructure & Climate Crisis